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Cancellation Policy

During Christmas & New Year Period

Payment in full is required to confirm the booking.

  • If cancellation is received 31 days or more prior to arrival, then a handling fee of 15% will be charged.
  • If cancellation is received 30 days or less prior to arrival, then the full amount will be charged as a penalty fee.

Rest of the Year

Payment in full is required to confirm the booking

  • If cancellation is received 12 days or more prior to arrival then a handling fee of 15% will be charged.
  • If cancellation is received 11 days or less prior to arrival, then the full amount will be charged as a penalty fee.

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